1. Introduction
Abilite (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at abilite.co or use the Abilite platform and services.
By using the Service you consent to the practices described in this Privacy Policy. If you do not agree with this policy please do not use the Service.
2. Information We Collect
Information you provide directly:
When you register for an account, request a demo, or contact us, we collect information such as your name, email address, phone number, company name, job title, and any other information you choose to provide.
Information collected automatically:
When you visit our website or use the platform we automatically collect certain technical information including your IP address, browser type and version, operating system, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies.
Information you upload to the platform:
As part of using the audit management features you may upload audit data, findings, reports, documents, and other content to the platform. This data remains yours and is processed by us solely to deliver the Service.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve the Abilite platform and its features. Create and manage your account and subscription. Process payments and manage billing. Send you service-related communications including account confirmations, technical notices, and security alerts. Respond to your enquiries and provide customer support. Send marketing communications about Abilite features, updates, and offers where you have given us permission to do so. Analyse usage patterns to improve the user experience and develop new features. Comply with our legal obligations.
We do not sell your personal information to any third party under any circumstances.
4. Cookies and Tracking Technologies
Abilite uses cookies and similar tracking technologies to enhance your experience on our website and platform. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our Service.
We use the following types of cookies:
Essential cookies that are necessary for the Service to function correctly. These cannot be disabled. Analytics cookies that help us understand how visitors use our website so we can improve it. These include Google Analytics. Preference cookies that remember your settings and choices. Marketing cookies that may be used to deliver relevant advertising.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.
5. Data Storage and Security
Your data is stored on secure cloud servers. Abilite employs industry-standard security measures including AES-256 encryption for data at rest and in transit, multi-factor authentication, role-based access controls, and regular security assessments.
While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and you use the Service at your own risk.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you cancel your account you may request deletion of your personal data. We will process such requests within 30 days subject to any legal obligations that require us to retain certain information for longer periods.
Audit data and records uploaded to the platform are retained in accordance with your subscription terms and any applicable regulatory requirements.
7. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service providers and technology partners who assist us in operating the platform, processing payments, or delivering communications, bound by appropriate confidentiality obligations. Professional advisers such as lawyers and accountants where necessary. Regulatory authorities or law enforcement agencies where we are legally required to do so. A successor entity in the event of a merger, acquisition, or sale of assets, where you will be notified in advance.
8. Your Rights
Depending on your location and applicable law you may have the following rights regarding your personal data:
The right to access the personal data we hold about you. The right to correct inaccurate or incomplete data. The right to request deletion of your personal data. The right to object to or restrict our processing of your data. The right to data portability — receiving your data in a structured, machine-readable format. The right to withdraw consent where processing is based on consent.
To exercise any of these rights please contact us through abilite.co/contact. We will respond within 30 days.
9. International Data Transfers
Abilite serves customers across multiple regions including Saudi Arabia, Pakistan, and other international markets. If you are accessing the Service from outside the country where our servers are located, your information may be transferred across international borders. We take appropriate steps to ensure that such transfers are conducted in compliance with applicable data protection laws.
10. Children’s Privacy
The Abilite platform is intended for use by business professionals and organisations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal data from a minor we will take steps to delete it promptly.
11. Third-Party Links
Our website and platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes we will post the updated policy on this page with a revised effective date and, where appropriate, notify you by email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data please contact us at:
Abilite
abilite.co
Contact